TSP Client Portal
Having trouble signing in?
Your username is your email address
You sign in with the email address your welcome message arrived at — the one TSP registered for you. There's no separate username to remember. If you have more than one address, it must be that exact one: the portal recognises you by it.
Forgotten your password?
On the sign-in screen, enter your email and choose Forgot password?. We'll email you a code to that address and you can set a new password straight away.
Setting up for the first time?
Choose sign up, enter the registered email address, and type in the verification code we send you. That's it — a minute, start to finish.
Still stuck?
Get in touch with your usual TSP contact — their details are on the Your team page of your portal, or simply reply to any email TSP has sent you. They can check which address is registered and re-send your welcome message.